Nana Jacqueline Frequently Asked Questions

Nana Jacqueline is a women's designer fashion brand specializing in elevated ready-to-wear pieces that blend contemporary sophistication with timeless elegance. Our brand creates curated collections of dresses, skirts, tops, and knitwear designed for the modern woman who values both quality craftsmanship and distinctive style. 

Our brand was established with a vision to offer sophisticated, designer-quality pieces. Nana Jacqueline founders Nana Li and Jacqueline Zhang built the brand on principles of craftsmanship, attention to detail, and women’s empowerment. Learn more about our journey on our about us page.

Nana Jacqueline represents both the brand name and the visionaries behind it. Nana Jacqueline founders Nana Li and Jacqueline Zhang created the label to develop collections that combine luxury aesthetics with accessible elegance. Our design philosophy centers on creating pieces with thoughtfully crafted garments that elevate everyday wardrobes. Discover the story behind the brand on our about us page.

We operate as an independent designer fashion brand under the direction of our  Nana Jacqueline founders Nana Li and Jacqueline Zhang. This allows us to maintain creative control over every collection and ensure each piece reflects our brand's commitment to quality and sophisticated design. Read more about our brand values on our about us page.

Our brand operates from its headquarters in West Hollywood LA. Our operations and customer service teams work together to deliver the exceptional experience customers expect from this designer label. For inquiries, visit our contact page.

Nana Jacqueline pieces are crafted with meticulous attention to quality and detail. Our brand partners with skilled manufacturers who share the same commitment that Nana Jacqueline founders Nana Li and Jacqueline Zhang have to exceptional construction and premium materials. Explore our commitment to quality on our about us page.

Our brand works with manufacturing partners across different regions. We select facilities based on their expertise in specific construction techniques and their ability to maintain the high quality standards that Nana Jacqueline founders Nana Li and Jacqueline Zhang demand for every single piece. Learn more about our production values on our about us page.

Absolutely not. Nana Jacqueline stands in direct opposition to fast fashion principles. Nana Jacqueline founders Nana Li and Jacqueline Zhang have made it their mission to focus on quality over quantity and timeless style. Discover our design philosophy on our about us page.

From carefully selected fabrics to meticulous construction techniques to hand-finished details and reinforced seaming, our brand's commitment to quality is evident in every detail. Each piece undergoes quality control to ensure it meets our exacting standards for fit, finish, and lasting durability. Browse our collections to see this quality firsthand.

Nana Jacqueline offers designer-quality pieces at more accessible price points than traditional luxury labels. Our brand delivers premium materials, sophisticated design, and exceptional construction while maintaining a price positioning that makes elevated fashion more attainable for discerning customers. Explore our latest collections.

The pricing reflects several factors that Nana Jacqueline founders Nana Li and Jacqueline Zhang prioritize: 

1. Premium fabric selection

2. Detailed construction techniques

3. Limited production quantities

4. Thoughtful design development

Each piece features quality materials like luxury satins, delicate lace overlays, and premium knit fabrics. Learn about our craftsmanship on our about us page.

The sophisticated aesthetic envisioned by Nana Jacqueline founders Nana Li and Jacqueline Zhang has attracted attention from fashion-forward individuals, including Hailey Bieber, Ariana Grande, and Olivia Rodrigo. Our pieces are increasingly recognized in fashion circles for their distinctive silhouettes and refined details. Follow us on Instagram to see our pieces in action.

Authentic pieces are available exclusively through our official website and at our Nana Jacqueline store location in West Hollywood. To ensure you receive genuine quality and design, always purchase from these official channels rather than unauthorized third-party sellers. Shop our complete collection online.

Yes, Nana Jacqueline is an established designer fashion brand with a growing reputation for quality and sophisticated design. We’ve built a loyal customer base who value the commitment to elevated fashion. Visit our about us page to learn more.

We strongly advise against purchasing unauthorized Nana Jacqueline dress dupes or counterfeit copies. These reproductions cannot replicate the premium fabrics, construction quality, or thoughtful design details that real Nana Jacqueline dresses have. 

A Nana Jacqueline dress dupe will use inferior materials and construction methods that result in poor fit and rapid deterioration. Authentic pieces from the official Nana Jacqueline store or website are investment purchases designed to last.

Yes, we have a Nana Jacqueline store location in West Hollywood at 158 N Robertson Blvd. Clients who visit can experience our collections firsthand and see our quality craftsmanship in person. 

For a personalized shopping experience, our Nana Jacqueline store offers private appointments where you can explore our latest collections. Visit our contact page to schedule your appointment.

All orders ship from our brand's distribution center in the United States. Learn more on our shipping information page.

For customers who need their pieces quickly, Nana Jacqueline store offers expedited shipping options on most orders. Even better, select styles are available through our exclusive 2-Day Shipping Collection. This curated selection ensures you can receive your Nana Jacqueline pieces in time for upcoming events without compromising on quality and style.

Returns are accepted within thirty days of delivery, provided items are unworn, unwashed, and have original tags attached. Detailed return instructions, shipping information, and complete policies are available on our dedicated returns & exchanges page.