Terms & Conditions

Effective Date: [April 16, 2026]

Welcome to Nana Jacqueline. These Terms & Conditions (“Terms”) govern your access to and use of https://nanajacqueline.com and any related websites, mobile experiences, services, content, features, and purchases offered by [Legal Entity Name], doing business as Nana Jacqueline (“Nana Jacqueline,” “we,” “us,” or “our”).

By accessing or using our Site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility

You must be at least the age of majority in your state or province of residence to use this Site or make a purchase. By using the Site, you represent that you meet this requirement.

2. Account Information

You may be asked to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information and to update it as needed.

We reserve the right to suspend or terminate accounts that contain false information, violate these Terms, or are used for fraudulent or unauthorized activity.

3. Products and Availability

We make every effort to display our products, colors, descriptions, and pricing as accurately as possible. However, we do not guarantee that all product descriptions, images, colors, or other content on the Site will be complete, current, or error-free.

All products are subject to availability. We reserve the right to discontinue or modify any product at any time without notice.

4. Pricing and Payment

All prices shown on the Site are listed in [currency] unless otherwise stated. Prices are subject to change without notice.

You agree to provide current, complete, and accurate billing, shipping, and payment information for all purchases. By submitting payment information, you authorize us and our payment processors to charge the total amount of your order, including applicable taxes, shipping charges, duties, and any other disclosed fees.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders that appear to be placed by resellers, distributors, or parties engaged in fraudulent conduct.

5. Order Acceptance and Cancellation

Your order is an offer to purchase products from us. We reserve the right to accept or decline any order for any reason, including product availability, pricing errors, suspected fraud, or issues identified during payment or fulfillment.

If we cancel an order after payment has been processed, we will issue a refund to the original payment method, unless otherwise required by law.

6. Shipping, Delivery, Returns, and Exchanges

Shipping times are estimates only and are not guaranteed. Delays may occur due to carrier issues, customs processing, weather, or other circumstances outside of our control.

Our shipping, delivery, return, exchange, store credit, and final sale rules are set out in our separate Shipping Policy and Return Policy, which are incorporated into these Terms by reference. In the event of a conflict between these Terms and a specific policy posted on the Site regarding shipping, returns, or exchanges, the specific policy will control for that topic.

7. Promotions, Discount Codes, and Gift Cards

From time to time, we may offer promotions, discount codes, gift cards, store credit, or other offers. These offers are subject to additional terms disclosed at the time of the promotion and may be modified or withdrawn at any time.

Unless expressly stated otherwise:

  • promotions cannot be combined;
  • discount codes have no cash value;
  • promotions do not apply to prior purchases;
  • gift cards and store credit are non-refundable except where required by law.

We reserve the right to cancel or refuse promotional discounts where misuse, abuse, or technical error has occurred.

8. User Content and Reviews

If you submit reviews, photos, comments, testimonials, suggestions, or other content to us or through the Site (“User Content”), you grant Nana Jacqueline a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, display, distribute, and create derivative works from such User Content in connection with our business, including for marketing, social media, email, and advertising purposes.

You represent that:

  • you own or control the rights to the User Content;
  • the User Content does not infringe the rights of any third party;
  • the User Content is accurate and not misleading;
  • the User Content is not unlawful, defamatory, obscene, abusive, or otherwise objectionable.

We are not obligated to post or maintain any User Content and may remove it at any time.

9. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, product names, button icons, images, videos, designs, compilations, software, and other materials, is owned by or licensed to Nana Jacqueline and is protected by applicable intellectual property laws.

You may not reproduce, distribute, display, publish, sell, license, modify, create derivative works from, or otherwise exploit any Site content without our prior written consent, except for your personal, non-commercial use.

10. Prohibited Conduct

You agree not to:

  • use the Site for any unlawful purpose;
  • interfere with or disrupt the security or operation of the Site;
  • attempt to gain unauthorized access to any account, system, or network;
  • transmit malware, viruses, or harmful code;
  • scrape, copy, or harvest Site content or customer information;
  • use the Site to infringe any intellectual property or privacy rights;
  • submit false reviews, impersonate others, or engage in fraudulent activity.

11. Third-Party Services and Links

The Site may contain links to third-party websites, tools, apps, payment providers, social platforms, or services. We do not control and are not responsible for the content, policies, or practices of any third party. Your use of third-party services is at your own risk and subject to their terms and policies.

12. Disclaimer of Warranties

THE SITE, ITS CONTENT, AND ALL PRODUCTS AND SERVICES PROVIDED THROUGH IT ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, EXCEPT AS EXPRESSLY STATED BY US IN WRITING.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NANA JACQUELINE AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS THROUGH THE SITE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE OR ANY PRODUCT PURCHASED THROUGH THE SITE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE APPLICABLE PRODUCT GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

14. Indemnification

You agree to defend, indemnify, and hold harmless Nana Jacqueline and its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your violation of these Terms, your misuse of the Site, or your infringement of any rights of another person or entity.

15. Governing Law

These Terms and any dispute arising out of or relating to them or your use of the Site shall be governed by the laws of the State of California, without regard to its conflict of law principles.

Subject to applicable law, the state and federal courts located in Los Angeles County, California shall have exclusive jurisdiction over any dispute arising under these Terms, and you consent to the personal jurisdiction of those courts.

16. Changes to These Terms

We may update these Terms from time to time by posting the revised version on the Site. The updated Terms will be effective as of the “Effective Date” listed above. Your continued use of the Site after any changes become effective constitutes your acceptance of the revised Terms.

17. Contact Us

If you have any questions about these Terms, please contact us at:

Nana Jacqueline
Email: hello@nanajacqueline.com